Care tailored to individuals

We are committed to providing the best possible care we can 24 hours a day.

We value each resident as an individual, with unique likes and dislikes, and the right to make choices over their lifestyle, where their condition allows. The right to be treated with dignity and respect. The right to privacy and independence.

Our Activities Team organise a programme of activities and events to stimulate residents mentally and physically - all optional and designed with different abilities in mind. Included are trips to the shops, the seaside, restaurants and pantos, as well as gardening, cooking and in-house entertainment from visiting performers.

Each resident is allocated a named nurse, who will be the contact for their continuing care needs. The nurse will prepare a Personal Care Plan with the help of the resident and their family, and will monitor and review the plan, to ensure that care given always reflects the resident's individual needs.

We really want to get to know each resident so that a warm personal relationship is built between the staff and the resident, family and friends. To that end a "This is My Life" history is prepared for each resident with them and the family, which will give us their experiences, their achievements, their hobbies, their favourite singer, actor, etc, etc, - their life! All our staff look forward to getting to know the residents and their life before they came to Lakeside – they especially enjoy sharing photographs of their past.

Dedicated care at Lakeside

Some of our many care home activities

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